Terms of Purchase, Builda TERMS OF PURCHASE
Last Modified: September 24, 2026
These Terms of Purchase apply to every purchase you make from Builda LLC (“Builda,” “we,” or “us”) for the Builda platform, the operating system organizations use to run their operations in a Workspace. They cover per-seat subscription fees, usage-based charges, and usage credits. Unless otherwise expressly defined below, the capitalized terms used herein have the meaning assigned to them in the Terms of Service. These Terms of Purchase do not limit the Terms of Service and are in addition thereto, and in the event of a conflict between the Terms of Service and these Terms of Purchase, these Terms of Purchase will control. By creating a Workspace or making a purchase, you agree to these Terms of Purchase and the Terms of Service on behalf of yourself and the organization you represent (the “Client”).
1. Workspaces and Seats
Creating a Workspace is free. The person who creates a Workspace (the “Owner”) manages its billing. A “Seat” is each active User in a Workspace, including the Owner. Each Workspace includes two (2) Seats free of charge. Every active Seat beyond the first two is a “Billable Seat” and is charged the per-seat monthly fee shown in the Workspace’s billing settings at the time of purchase (currently eight U.S. dollars ($8.00) per Billable Seat per month). Users you deactivate or remove stop counting as Seats.
2. Subscription and Billing
When a Workspace first has a Billable Seat, a monthly subscription begins. The subscription renews automatically each month on the same billing day until it ends as described in Section 6. Each renewal is charged in advance for the number of Billable Seats at that time.
When you add Billable Seats during a billing period, you authorize us to charge a prorated amount for the remainder of that period. When you remove Billable Seats during a billing period, the change applies from the next billing period; no credit or refund is issued for the remainder of the current period. We may reconcile the number of Billable Seats with your Workspace periodically to correct any difference.
3. Usage Charges and Usage Credits
Certain resources your Workspace consumes, such as file storage, video processing, and email delivery, are charged at the usage rates published in the Workspace’s billing settings, which we may update from time to time. Usage charges are paid from your Workspace’s balance of usage credits (“Usage Credits”).
Workspaces without Billable Seats receive a free monthly usage allowance. Workspaces with Billable Seats receive Usage Credits equal to their paid seat fees for each billing period. Allowances and included Usage Credits expire at the end of the period in which they are granted. You may also purchase additional Usage Credits (“Add funds”) or enable automatic reloads that charge your Payment Method when your balance runs out, subject to the spend limit you set in the billing settings. Purchased Usage Credits do not expire and are non-refundable. If your Workspace runs out of Usage Credits, we may limit the Workspace to read-only access until more Usage Credits are available.
4. Payment
“Payment Method” means a current, valid, accepted method of payment, as may be updated from time to time. To create a Workspace, you must add a valid payment card, which we verify but do not charge until your Workspace has a Billable Seat or you make a purchase. All fees are payable in U.S. Dollars, and for purposes of clarity, you will be responsible for all exchange rate fluctuations.
You hereby authorize Builda to charge your Payment Method for all subscription fees, prorated charges, Usage Credit purchases, and automatic reloads described in these Terms of Purchase, on a recurring basis where applicable, without further authorization from you, and you agree to pay any charges so incurred. You shall be responsible for all taxes associated with the Service other than U.S. taxes based on Builda’s net income. If you dispute any charges, you must let Builda know within thirty (30) days after the date that Builda charges you; otherwise, you hereby waive any and all such claims. For some Payment Methods, your issuer may charge you certain fees, such as foreign transaction fees or other fees relating to the processing of your Payment Method. Check with your Payment Service Provider for details.
Builda reserves the right to cancel or refuse any discount code at any time without notice. If you forget to use a discount code at purchase, Builda reserves the right to refuse to retroactively apply any discount code. All discount codes are only applicable for one redemption per Workspace. Workspaces in breach of this policy are subject to a cancellation of their subscription or purchase without refund.
5. Failed Payments
If a payment is not successfully settled due to expiration, insufficient funds, or otherwise, we will retry the charge and notify the Owner. During this period your Workspace remains available, but you may not add new Seats. If the payment is still unsuccessful after our retries, we may lock the Workspace so that only the Owner can access it to update the Payment Method. If the Workspace remains unpaid for seven (7) days after it is locked, we may suspend it, and if it remains unpaid for thirty (30) days after it is suspended, we may delete it. We will email the Owner before a suspended Workspace is deleted. Paying the outstanding balance, or reducing the Workspace to two (2) or fewer Seats, restores access at any time before deletion.
6. Ending Your Subscription
Your subscription ends when your Workspace no longer has any Billable Seats. Reducing a Workspace to two (2) or fewer Seats schedules the subscription to end at the close of the current billing period; your Workspace remains available on the free tier. If you add Billable Seats again before the period ends, the subscription continues. You may also contact us at support@builda.community to close your Workspace. Fees for the current billing period remain due.
7. Refund Policy
Except where required by law, all fees and charges are non-refundable, including subscription fees for partial billing periods, fees for Seats removed during a billing period, and purchased Usage Credits. In the event that Builda suspends or terminates your Workspace or User Account for breach of the Terms of Service, you understand and agree that you shall receive no refund or exchange for any unused time, Seats, Usage Credits, or anything else.
8. Payments to Workspaces
A Workspace may offer its own paid plans to its Users through the Client’s own payment account. Those purchases are made between the User and the Client; Builda is not a party to them, does not receive any portion of them, and is not responsible for their terms, fulfilment, taxes, or refunds. Questions about such a purchase should be sent to the Workspace’s administrator.
9. Payment Service Provider Terms
By providing payment card information to us, you authorize our third-party payment service provider(s) (each, a “Payment Service Provider”) to store and use your card as a payment method for purchases made through your User Account. By making a purchase, you agree to be bound by the applicable Payment Service Provider’s service agreement. For example, in the case of Stripe, you agree to be bound by Stripe’s Services Agreement available athttps://stripe.com/us/legal. Builda does not view or store your full credit card information. All billing information you provide to us must be truthful and accurate. Providing any untruthful or inaccurate information is a breach of this Agreement and may result in cancellation of your subscription or purchase.
10. Representations and Warranties
You represent and warrant that (i) the User Account, Workspace, and Payment Method information you supply to us or our Payment Service Providers, as applicable, is true, correct, and complete, (ii) you are duly authorized to use such Payment Method for the purchase and to bind the Client to these Terms of Purchase, (iii) charges incurred by you will be honored by your Payment Method, (iv) you will pay all charges incurred by you at the posted prices, including all applicable taxes, if any, (v) you will not share your User Account or password with anyone else, and (vi) you will report to us any unauthorized or prohibited access or use of your Workspace through your User Account.
11. Notice of Change
If any of your User Account, Workspace, or Payment Method information changes, you agree to promptly update this information, so that we or our Payment Service Providers may complete your transactions and contact you as needed. We are not liable for any unauthorized use of your credit card, debit card, or other Payment Method by a third party in connection with your use of the Site or the Service.